See All Categories

Learn More

Current Page
  1. Home
  2. Forum
  3. News and Events

News and Events

Latest news and ongoing events

Post Details
Title Automatically cancel the unavailable items when there is no response by e-mail.
Posted by (ip:)
  • Date 2020-10-13 16:20:07
  • Recommend Recommend
  • View 2636
Rate 0points

Automatically cancel the unavailable items when there is no response by e-mail.

Our customers are always our number-one priority and we are trying to find and send the items that the customers want. However, some items are not available at that time for some reason (such as discontinued or out of the stock situation).

At this happens, we send the notification to the customer by e-mail to solve the issue by customers' decisions.

However, sometimes the communication is not working properly by email. We send several notification emails. however in other hands, we can not make customers waiting for a long time as well.

So, if there is no response by email from the customer, we will ship the order without unavailable items after 2 months once the order has placed.

In this case, we will issue a refund on the unavailable item via the original payment method.

Please understand that this Policy is to prevent further delay.

We will try to do our best to make you satisfied.

Thank you for understanding in advance and wish you a great day!

Kind Regards,

Beauty Box Korea

Password warning Please enter your password to remove or edit this message.
관리자게시 게시안함 Spam Not Spam
List Delete Modify Reply
Edit Comment


Modify Cancel

/ byte

Cart 0 items


Best Price on Latest K-Beauty,free gift, fast delivery, worldwide shipping