Dear,

First of all, allow us to apologize for the unnecessary inconvenience caused by this unexpected delay.

There is one item that is in delay due to our supplier's situation and we expect to collect it by next tuesday

As the rest is ready to ship, once we get the item that is waiting, we will ship out ASAP.

Delayed item : TOOQ Base Mixer 40ml Color : 01 Pale Green

We apologize for any inconvenience this has caused you and please accept our most sincere apology.

Your parcel will be shipped out from us by next wed and a tracking number will be provided to your email address afterward.

Thank you and have a great day!

Kind Regards,

[ Original Message ]

I am just wondering when my package will ship out from there.  There are 2 items that I ordered.  Please let me know asap.

Thank you!