[Order number: ] 20161002-0000155
*This will also work as a confirmation of delivery completed of this order number.
Hi,
I'm here to complain that my parcel haven't deliver to my hand yet since i put the order on 2 October 2016. It is already delayed for more than 2 weeks after it has been shipped until now.
I'm here to request for refund or take any other relevance actions for compensate to my losses that i suffered.
Please reply me as fast as possible. Thank you.
LIM SIN YEE
6016-5931225
xiaoyee_lim@hotmail.com
Thank you for contacting us.
According to the tracking result, the parcel was attempted to deliver 3 times and failed to hand over to you. We are wondering if you have contacted to SKYNET Malaysia as we advised you. Also, we'd like to check you address which you wrote for this order since the address for the parcle is printed out exactly as you wrote by the automatic system. We've made a claim to our courier to find out the exact status of your parcel and will let you know as soon as we hear anything about it.
Thank you.
Kind regards,
Beauty Box Korea CS Jay