I want to follow up my order since last June 26, 2018. I know that you are all busy there and probably short staff or whatever reason. Could you please inform me what is going on with the order. Here is the transaction number- 20180626-0000171. Its been a week and its still showing collecting items? And its not even being shipped out I guess. It is now July 3rd. 7 days have passed. Please please..i have ordered a lot, more than 10 items! And it is not even my first time to order in Beautybox Korea. You can check my order history. I am a loyal customer. Hopefully I will continue to be a customer here.